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UpdraftPlus Premium

  • This topic has 7 replies, 6 voices, and was last updated 2 years ago by Jon Posting.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • July 22, 2018 at 1:20 pm #20221
    Yetunde Oladunjoye
    Participant

    I just tried to activate the plugin, but it gave me an error saying “Plugin file does not exist.”

    I tried downloading a new file again and reinstalling it. Didn’t work.

    <s>And now I can’t go to the free version because it thinks that there are two instances of the plugin installed. I clear the cache, they are still there.<s> This has been dealt with.

    What can I do to fix this?

    • This topic was modified 2 years, 7 months ago by Yetunde Oladunjoye. Reason: Solved one problem
    July 23, 2018 at 8:46 pm #20227
    Clap Trapp
    Participant

    Have you tried logging into the server e.g. cpanel file manager or whatever server admin panel you have, then delete the files from there? Also if you have a db backup, you could try reinstalling that too, then trying again ensuring you upload all files to the correct place (I use FileZilla as it’s very reliable).

    If you don’t have a DB backup (first qstn is why? you should always have regular backups!) maybe take a look in the DB to see if there are any updraft entries you can delete – but that is more tricky and you can damage the DB so be careful!

    July 24, 2018 at 9:49 pm #20231
    Yetunde Oladunjoye
    Participant

    I ended up doing that using a guide and got rid of the duplicates. I do have backups, I just don’t know how to use them.

    Tried reinstalling the file since it said it was updated today. No luck same error.

    December 9, 2018 at 12:58 am #20651
    festivals day
    Participant

    I’m getting the Same error, does it solved?
    And how can i download lower version?

    December 23, 2018 at 8:18 pm #20722
    Yetunde Oladunjoye
    Participant

    Never did, unfortunately. I ended up switching to iThemes Security plugin which does backups too.

    January 2, 2019 at 3:36 pm #20795
    7h3h
    Keymaster

    Can you try the latest version again? Please make sure to remove the free WordPress version before.

    February 12, 2019 at 1:34 pm #21048
    Samus Eligh
    Member

    I can confirm it it NOT working with the latest version.

    February 13, 2019 at 9:34 pm #21061
    Jon Posting
    Participant

    It works fine for me. It’s possible that the free version maybe causing the conflict. Try deleting the free version from your WP plugin folder and your database. Then try reinstalling and activate.

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