Divi Builder Username and API key / Update to 3.x

This topic has 11 replies, 9 voices, and was last updated 5 years, 5 months ago by CodeB.

Viewing 12 posts - 1 through 12 (of 12 total)

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May 1, 2017 at 9:05 am #18883

freedome
Participant

Hi, in order to receive updates I should enter a Divi Builder username and API key. Are there any valid values I can enter? Elegant Themes has released Divi Builder 3, a major overhaul from 2.x. It would be nice if it was possible to make it auto update or have version 3 available on the website. Thank you

May 3, 2017 at 10:11 am #18890

kemp enrique
Participant

Auto updates will not be possible until you purchase theme directly from Divi.

You will need to manually download file and update your theme.

November 14, 2018 at 1:19 am #20537

Peter Scratchley
Participant

Hi Kemp,

Whenever I try to update I get the error:

“Destination folder already exists. /home/digit238/public_html/wp-content/themes/Divi”

Theme installation failed.

This happens everytime!

How can I get around this? Do I need to somehow delete the destination folder? Won’t this damage my website? I’ve never been able to update :(

November 14, 2018 at 1:20 am #20538

Peter Scratchley
Participant

Please help because I’m so stuck >_<

November 15, 2018 at 1:02 pm #20543

kees jang
Participant

You need to delete the old folder with the name “Divi” to update the theme.

November 16, 2018 at 9:34 am #20545

Mehdi Mazari
Participant

if deleting the old theme or plugin and then replacing it with a newer version, will all the settings and customization will be gone?

November 16, 2018 at 10:56 am #20546

Peter Scratchley
Participant

Hi Kees,

Where can I find this folder? What do you mean? Won’t I lose all of my customizations and settings be erased? How can I make sure everything is safe?

Thanks

November 16, 2018 at 11:09 am #20547

sam sung
Participant

You guys won’t lose the settings etc because they are in your database. Find the folder in your wp-content->plugins forlder.

November 16, 2018 at 11:12 am #20548

Peter Scratchley
Participant

But where is this folder? I’m new to web design… is it on the host control panel? Or within WordPress?

November 17, 2018 at 12:04 am #20549
bishal shrestha
Participant
when ever i activate latest divi theme its give error “This page isn’t working xxx is currently unable to handle this request.
HTTP ERROR 500” how to solve this.
thanks
- This reply was modified 4 years, 8 months ago by 7h3h.
April 15, 2019 at 2:14 am #21280

Abdul Mueed Qazi
Participant

How to browse the folder?

April 15, 2019 at 10:20 am #21286

CodeB
Participant

To easily update themes and plugins just use the “Update Theme and Plugins from Zip File” plugin.
Go to Plugins…Add New…then search for it.
Then you don’t have to remove the old version before updating, you just upload the theme or plugin and install then activate.
Saves so much time and effort.
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