July 23, 2018 at 8:46 pm
#20227
Clap TrappParticipant
Have you tried logging into the server e.g. cpanel file manager or whatever server admin panel you have, then delete the files from there? Also if you have a db backup, you could try reinstalling that too, then trying again ensuring you upload all files to the correct place (I use FileZilla as it’s very reliable).
If you don’t have a DB backup (first qstn is why? you should always have regular backups!) maybe take a look in the DB to see if there are any updraft entries you can delete – but that is more tricky and you can damage the DB so be careful!